Penello also suggested that the issues with Xbox Live have been addressed, yet it still seems that most of us know someone still experiencing problems. In spite of the fact that some are still reporting issues connecting to Xbox Live or recovering gamertags it seems Microsoft is handling this as best they can (with a few extreme exceptions). Although nothing has been said from Microsoft in this regard, it’s probably a safe bet that they’ll be better prepared next year; with a full staff of Xbox Live team members pissed that they have to work on Christmas.